Shipping Policy
Introduction
This shipping policy outlines the terms and conditions for shipping products purchased from Bike Field's Shopify store. By purchasing from our store, you agree to comply with these terms and conditions.
Shipping Methods and Timeframes
We offer several shipping methods, including standard, expedited, and overnight shipping. The delivery timeframes and costs for each shipping method are outlined during the checkout process.
Please note that delivery timeframes may vary based on your location, shipping method, and product availability. We are not responsible for any delays caused by shipping carriers or customs.
Shipping Rates
Shipping rates are calculated based on the shipping method selected, the weight of the product, and the destination address. The shipping rates for each method will be displayed during the checkout process.
Order Processing Time
We aim to process all orders within 1-2 business days of receiving the order. Orders received after 12:00 pm EST may be processed on the following business day.
Shipping Carrier
We use reputable shipping carriers such as UPS, FedEx, and USPS to ensure that your order is delivered safely and on time. We reserve the right to use an alternate carrier if necessary.
Tracking Information
Once your order has been shipped, we will provide you with a tracking number and a link to track your shipment. You can also track your shipment from your order history page on our website.
International Shipping
We offer international shipping to select countries. Please note that international shipping rates and delivery timeframes may vary based on your location and customs regulations.
Shipping Damage
If your product is damaged during shipping, please contact us within 48 hours of receiving the product. We may require photos of the damaged product and packaging to process your claim.
Shipping Address
Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for any delays or losses caused by an incorrect or incomplete shipping address.
Changes to Shipping Policy
We reserve the right to modify or update our shipping policy at any time, and any such changes will be posted on our website.
Thank you for choosing Bike Field as your cycling gear provider.