Refund policy

At Bike Field, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a refund or exchange within 30 days of the purchase date.


To be eligible for a refund or exchange, the item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase, such as a receipt or order confirmation.


If you wish to return an item, please contact us at [insert contact information], and we will provide you with instructions on how to return the item. Please note that we do not cover the cost of return shipping, and you will be responsible for the cost of shipping the item back to us.


Once we receive the returned item and confirm that it meets the eligibility requirements, we will process your refund or exchange within 14 days. Refunds will be issued in the same form of payment used for the original purchase.


Please note that certain items, such as personalized or customized items, are non-refundable. If you have any questions about our refund policy, please contact us before making your purchase.


We reserve the right to modify or update our refund policy at any time, and any such changes will be posted on our website.


Thank you for choosing Bike Field as your cycling gear provider.